Expence Support

Questions, problems, or feedback about scanning receipts, syncing, or your subscription? We're here to help.

Email us
info@expence.net
We usually reply within 1–2 business days.

Frequently asked questions

How do I scan a receipt?

Open the app, tap the green camera button in the middle of the tab bar, take a photo of your receipt (or pick one from your library), review the merchant, total, and tax that were read automatically, then tap Approve & Sync.

Does my data sync across devices?

Yes. Your receipts and income are saved privately to your account and sync automatically to the Expence app on your other devices and to the web at expence.net.

What does Expence Pro include, and how does the free trial work?

Expence Pro unlocks unlimited receipt scans, cloud sync, receipt photo backup, full budgets & 12-month history, and CSV/PDF export. New subscribers start with a 7-day free trial; after the trial it renews at the plan price unless canceled at least 24 hours before the trial ends. Manage or cancel anytime in your Apple Account settings.

How do I restore a purchase or manage my subscription?

In the app, go to Settings → Restore Purchases to recover a subscription on your Apple ID. To change or cancel, open the iOS Settings app → your name → Subscriptions.

How do I delete my account and data?

In the app, go to Settings → Delete Account. This permanently deletes your account, all receipt records, and stored receipt photos. It can't be undone.